Privacy Policy
This policy explains how inquiry information is used to respond to material support requests.
Information Collected
Ineos may collect your name, company, email, project notes, application details and material interests when you submit a form or contact the team directly.
How Information Is Used
Information is used to answer questions, prepare product or documentation guidance, coordinate follow-up and improve the usefulness of B2B material support conversations.
For example, an inquiry about polypropylene resin, ABS, nitrile rubber or packaging film may be reviewed so the response can address application fit, document requests, region, volume range and likely next steps. The same information may help avoid repeated questions when a technical or commercial contact follows up with your organization.
Data Care
Inquiry details are handled as business communication. Do not submit confidential drawings, proprietary formulas or customer-restricted data unless a separate agreement is in place.
Ineos aims to keep inquiry handling limited to the purpose of responding to your request. If a message contains information that should not have been shared, contact the team and identify the material so it can be reviewed. Website forms are not designed for confidential formulations, unreleased customer specifications, controlled technical files or legally restricted personal information.